Couple walking toward a Ford Expedition parked on a beach

What Is the Ford Promise?

The Ford Promise allows Ford customers facing financial difficulties to return their Ford lease or purchase. To be eligible for full Ford Promise benefits, your Ford must be bought or leased through Ford Credit. In the event you lose your employment within one year of your Ford purchase or lease, you can return your vehicle and receive up to $15,000 in coverage.* The Ford Promise is our way of providing relief during times of financial hardship, making it easier for Ford drivers to move forward.

How to Qualify for the Ford Promise Program:

The eligibility requirements for the Ford Promise program are as follows:

  • You leased or purchased a new, used or Certified Pre-Owned 2019, 2020 or 2021 model year Ford through Ford Credit at a participating dealership from 6/26/2020 - 9/30/2020.
  • You faced a qualifying involuntary job loss after the vehicle purchase.
  • You applied and were approved for state unemployment benefits and notified the Claims Administrator within 30 days of your qualified, involuntary job loss.
  • Prior to the qualifying event, you worked a minimum of 30 hours a week with a single employer for at least 12 weeks out of the previous 17 consecutive weeks.

While vehicle return coverage is available for up to one year from the date of purchase or lease, some restrictions do apply. The Ford Promise does not cover fleet vehicles, and you will be responsible for the vehicle's remaining balance after coverage, as well as any excess mileage, wear and tear fees and other potential fees. If you'd like to learn more about Ford Promise program restrictions and benefits, don't hesitate to contact AutoServ Ford of Tilton.

If you have any further questions about the Ford Promise program or about how you can qualify, reach out to our Ford dealership in Tilton, NH. We're here to provide you with all the details you're searching for and are happy to guide you along the entire process when you visit us.

*Available on 2019/2020/2021 New vehicles, Used and CPO vehicles, financed or leased for personal use through Ford Credit at participating Ford dealers from 6/26/2020-9/30/2020. Excluded in OR and NY. Excludes APP leases, Ford Options program, and Seasonal Retail Payment Plan. Customer must have a qualifying involuntary job loss thirty-one (31) – three hundred sixty five (365) days after vehicle purchase or lease, be eligible for state unemployment benefits, and provide proper notification within thirty (30) days of qualified involuntary job loss. Maximum coverage is $15,000 per vehicle. Additional fees and restrictions may apply. See dealer for complete program details or visit www. ford.com/promise.

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